Terms and Conditions

1. Introduction

Welcome to XeninStyles.com. By accessing and using this Website, you agree to comply with and be bound by the following terms and conditions. These Terms govern your use of the Website and the purchase of our products, including metal posters and anime-inspired clothing. Please read these Terms carefully before proceeding.

If you do not agree with any of these Terms, you should not use this Website.

2. Definitions

    • “Website” refers to XeninStyles.com, operated by the individual owner.

    • “User” refers to anyone who accesses, browses, or makes a purchase on the Website.

    • “Products” refers to metal posters and anime-inspired clothing available for purchase on the Website.

    • “We,” “Us,” and “Our” refer to XeninStyles.com.

3. Eligibility

To use this Website, you must:

    • Be at least 18 years of age. If you are under 18, you may use this Website only with the involvement of a parent or guardian.

    • Reside in India, as we currently ship only within India.

4. Orders and Payment

4.1 Placing an Order

By placing an order through XeninStyles.com, you are making an offer to purchase our products. All orders are subject to acceptance by us, and we reserve the right to cancel or refuse any order at our discretion.

4.2 Payment Methods

We offer the following payment methods:

    • Cash on Delivery (COD): Pay for your order at the time of delivery.

    • Online Payments: We accept credit/debit cards, UPI, net banking, and other popular payment methods available in India.

Upon successful payment, you will receive an order confirmation via email or SMS. All prices on the Website are listed in Indian Rupees (INR).

4.3 Price Accuracy and Modifications

We strive to ensure that the prices listed on our Website are accurate. However, we reserve the right to modify prices at any time without prior notice. If a product is incorrectly priced, we reserve the right to cancel your order and refund any payment made.

5. Shipping and Delivery

5.1 Shipping Locations

We currently ship products only within India. Delivery is available to most cities and towns across the country.

5.2 Delivery Timeline

We aim to deliver your order within 5-7 business days from the date of dispatch. Delivery times may vary depending on your location and other factors outside our control.

5.3 Shipping Charges

Shipping charges, if applicable, will be clearly mentioned during the checkout process. These charges are non-refundable in the event of a return, unless the product is defective or damaged.

5.4 Delays in Delivery

In the event of unexpected delays caused by factors beyond our control (e.g., weather conditions, strikes, or pandemics), we will notify you promptly and make every effort to deliver your order as soon as possible.

6. Return and Refund Policy

6.1 Returns

We accept returns of products within 3 days from the date of delivery, provided the product is in its original condition, unused, and in its original packaging.

6.2 Refunds

If your return is approved, we will process the refund through the same payment method used during the purchase. Refunds may take 7-10 business days to reflect in your account after approval.

6.3 Return Shipping

The customer is responsible for the cost of return shipping unless the product is defective or damaged upon arrival.

7. Cancellation Policy

7.1 Before Dispatch

You may cancel your order at any time before the order is shipped. To cancel, please contact our customer support via email.

7.2 After Dispatch

Once an order has been dispatched, it cannot be canceled. However, you may return the product after receiving it by following our return policy.

8. Intellectual Property

All content on the Website, including text, images, designs, logos, and graphics, is the intellectual property of XeninStyles.com. Users are prohibited from reproducing, distributing, or using any of the content on this Website for commercial purposes without our express written consent.

9. Limitation of Liability

While we strive to provide accurate product descriptions and high-quality images, we cannot guarantee that all products will appear exactly as shown on your screen due to variations in monitor settings.

In no event shall XeninStyles.com be held liable for any damages arising from the use of the Website or the purchase of our products. Our liability is limited to the cost of the product purchased.

10. User Responsibilities

By using this Website, you agree to:

    • Provide accurate and up-to-date information during the order process.

    • Use the Website for lawful purposes only.

    • Refrain from engaging in any activity that may harm the Website or its users.

Any misuse of the Website may result in suspension or termination of your access to the site.

11. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. We collect only the data necessary to process your orders and improve your shopping experience. For more details on how we collect, use, and protect your information, please review our Privacy Policy.

12. Governing Law and Jurisdiction

These Terms and any disputes arising from the use of the Website shall be governed by and construed in accordance with the laws of India. Any legal actions or disputes shall be subject to the jurisdiction of the courts located in India.

13. Dispute Resolution

In the event of any dispute or claim, we encourage you to reach out to us to attempt an amicable resolution. Should the matter remain unresolved, we may pursue mediation or arbitration to settle the dispute, as agreed by both parties.

14. Amendments to Terms and Conditions

We reserve the right to amend these Terms at any time. Any changes will be communicated through our Website or via email. It is the User’s responsibility to review the Terms periodically. Continued use of the Website after any amendments constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions or concerns regarding these Terms or your interactions with XeninStyles.com, please contact us at:

Conclusion

These Terms and Conditions are designed to provide clarity and ensure a smooth shopping experience for all users. We encourage you to review these terms carefully and contact us if you have any questions or require further clarification. Thank you for choosing XeninStyles.com.